# If DivingStation is installed in a path containing Japanese

We are very sorry, but we have confirmed a bug that the VR driver does not work if Japanese is included in the DivingStation installation path.

Regarding this bug, you need to uninstall DivingStation and install it again to another path.

Please follow the steps below to reinstall.

# Step 1. Uninstall DivingStation

From Settings, select Apps & features, then select DivingStation from the list of apps.

Then press the uninstall button.

uninstallsettings

The uninstaller will start. After pressing Next, check Delete the application data and select Uninstall. (If DivingStation is running! Click Ok to kill it, press Ok)

unabletouninstall

If the message "::: details Unable to uninstall" appears

unabletouninstall
Although the message "Unable to uninstall" may appear, the uninstallation is actually successful. Please proceed to the next step. :::

# Step 2. Install DivingStation

here (opens new window) Download DivingStation.

After downloading, unzip the file and run the application with administrator privileges. After pressing Next, copy and paste the following string into **Destination Folder. **

C:\Program Files\Diving Station

unabletouninstall
Press Next. Once the DivingStation is installed, you're done!